Terms and Conditions

Route Whispers(a trading company of Adanix Ltd)

Last updated: 29/01/2026

1. Introduction

Welcome to RouteWhispers.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products through our platform.

Kartnix.com is a trading name of Adanix Limited, a company registered in England and Wales. By accessing this website or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our website.

2. General Information

This website is operated by Route Whispers, which trades under Adanix Limited.

  • Company Name: Adanix Limited (Trading as RouteWhispers.com)
  • Registered Office: 71-75 SHELTON STREET, COVENT GARDEN, LONDON, WC2H 9JQ
  • Company Registration Number: 16982090
  • Contact Email: info@adanix.co.uk

All contracts for purchases made through this website are entered into with Adanix Limited.

3. Use of the Website

The content on Route Whispers is provided for personal, non-commercial use only unless otherwise stated. You agree not to misuse the Website or its content in any way that violates applicable laws or these Terms.

4. Intellectual Property Rights

All content published on Route Whispers, including but not limited to:

  • Photographs
  • Videos
  • Text, articles, and travel guides
  • Graphics, logos, and design elements

(collectively, the “Content”) is the exclusive property of Route Whispers or its content creators and is protected by international copyright, trademark, and intellectual property laws.

Image and Video Protection

All images and videos displayed on Route Whispers are copyright-protected.

  • No images or videos may be copied, downloaded, reproduced, republished, distributed, modified, or used in any form without prior written permission from Route Whispers or the respective rights holder.
  • This restriction applies to personal, commercial, editorial, and social media use.
  • Removing watermarks, metadata, or copyright notices is strictly prohibited.

To request permission to use any images or videos, please contact us at:

Email: contact@routewhispers.com

Permission requests must clearly state the intended use, platform, duration, and whether the use is commercial or non-commercial.

5. Prohibited Uses

You may not:

  • Use Website content for commercial purposes without permission
  • Scrape, harvest, or bulk-download images or videos
  • Use Content in a misleading, defamatory, or unlawful manner
  • Frame, hotlink, or embed images or videos without authorization

6. Our Business Model

Kartnix.com operates as a dropshipping and affiliate marketing platform.

  • Dropshipping: We do not hold physical stock. When you purchase a product, we facilitate the order which is then fulfilled and shipped directly by our third-party suppliers.
  • Affiliate Marketing: Some links on our site are affiliate links. If you click these and purchase a product on a third-party site, we may receive a commission. In these instances, your contract of sale is with that third party, not Adanix Limited.

7. The Contract of Sale

A legally binding contract is only formed when we send you a Dispatch Confirmation email. We reserve the right to decline any order (e.g., due to pricing errors or stock unavailability from our suppliers).

8. Eligibility

To place an order on our website, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a contract
  • Provide accurate and complete information

9. Products and Descriptions

  • We aim to ensure all product descriptions, images, and prices are accurate.
  • Product images are for illustration purposes only.
  • We reserve the right to update or discontinue products at any time without notice.

10. Pricing

  • Currency: All prices are in GBP (£).
  • VAT: Prices include VAT where applicable.
  • Delivery charges are shown at checkout.
  • We reserve the right to change prices at any time, but changes will not affect confirmed orders.
  • Errors: While we strive for accuracy, if a product is listed at an incorrect price, we will contact you before processing the order. You will have the option to reconfirm at the correct price or cancel.

11. Orders

  • Placing an order constitutes an offer to purchase.
  • Orders are subject to acceptance and availability.
  • You will receive an order confirmation email once your order is accepted.
  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud or pricing errors.

12. Payments

We accept payment via approved payment methods shown at checkout.

Payment must be received in full before orders are dispatched.
All transactions are processed securely by third-party payment providers.

13. Delivery and Shipping

As a dropshipping business, delivery times may vary depending on the supplier’s location.

  • Standard Delivery: We aim to ensure all goods are delivered within 30 days of order confirmation, as per UK law, unless a longer period is specifically agreed upon at checkout.
  • Tracking: Where available, tracking information will be provided once the supplier dispatches the item.
  • We deliver within the United Kingdom
  • Estimated delivery times are provided at checkout but are not guaranteed.
  • We are not responsible for delays outside our control (e.g. courier delays, weather, strikes).

Risk of loss passes to you once the order is delivered to the provided address.

14. Right to Cancel (The “Cooling-Off” Period/Consumer Contracts Regulations)

Under the Consumer Contracts Regulations 2013, UK customers have the right to cancel their order within 14 days of receiving the goods without giving a reason.

  • How to Cancel: You must notify us in writing (via email) of your intent to cancel.
  • Exemptions: This right does not apply to perishable goods, personalized items, or sealed goods that are not suitable for return due to health protection or hygiene reasons (if unsealed after delivery).
  • Contact us at support@RouteWhispers.com
  • Return items unused, in original packaging

15. Returns and Refunds

  • Return Costs: Unless the item is faulty, you are responsible for the cost of returning the item to the address provided by our support team (which may be the supplier’s address).
  • Refund Process: We will process your refund within 14 days of receiving the returned goods or evidence of their return.
  • Returned items must be unused and in resalable condition.
  • Delivery charges may be non-refundable unless goods are faulty.
  • Certain items may be non-returnable for hygiene or safety reasons (where applicable).

16. Faulty or Damaged Goods

In accordance with the Consumer Rights Act 2015, goods must be:

  • Of satisfactory quality;
  • Fit for purpose;
  • As described. If a product is faulty, you are entitled to a full refund if reported within 30 days. Beyond 30 days, we may offer a repair or replacement in the first instance.

If goods are faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.

Please contact us immediately with details and, where possible, photographic evidence.

17. Affiliate Disclosure

RouteWhispers.com participates in various affiliate marketing programs. We are not responsible for the content, privacy policies, or reliability of any third-party websites linked through our affiliate links. Please review the terms of the respective third party before completing a purchase.

18. Limitation of Liability

To the extent permitted by UK law, Adanix Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of products sold via our suppliers. Our total liability for any claim shall not exceed the price of the product purchased.

Route Whispers shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website or its Content.

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

To the fullest extent permitted by law, we are not liable for indirect or consequential losses.

19. Intellectual Property

All content on RouteWhispers.com, including logos, text, and images, is the property of Adanix Limited or its licensors. You may not reproduce or use our intellectual property without express written permission.

You may not copy, reproduce, or use any content without prior written consent.

20. Privacy and Cookies

Your use of our website is also governed by our:

  • Privacy Policy
  • Cookie Policy

21. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or practices.

22. Changes to These Terms

We may update these Terms from time to time. Changes will take effect once published on the website.

23. Data Protection

We process your personal data in accordance with the UK GDPR and the Data Protection Act 2018. Your shipping information will be shared with our third-party suppliers solely for the purpose of fulfilling your order.

24. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

25. Disclaimer

All content on Route Whispers is provided “as is” and for informational and inspirational purposes only. We make no warranties regarding accuracy, completeness, or availability.

26. Contact Us

For questions about these Terms, please contact:

Route Whispers (Adanix Limited)
Email: contact@routewhispers.com
Address: 71-75 SHELTON STREET, COVENT GARDEN, LONDON, WC2H 9JQ